Terms and Condition Disclaimer The information contained on this website is provided by The Direct Store. To the best of The Direct Store's knowledge, the information is accurate and current. However, The Direct Store, employees do not make any representation or warranty as to the accuracy or completeness of the information.

Urgent Contact Information Address Email: info@thedirectstore.com.au

Trading Hours: 8.30am-5pm Monday-Friday

Email For friendly, professional advice for all your gift requirements contact us directly via email admin@thedirectstore.com.au 

Product Information All items advertised on The Direct Store website are in stock unless otherwise stated. Product Substitutes The Direct Store only use quality products, we also reserve the right to substitute products that may be unavailable or out of stock, but guarantees the replacement item will be to equal or greater value than the original item. Confidential Information The Information The Direct Store collect from their customers is strictly confidential.

The Direct Store will not disclose your personal information to anybody other than those who are contracted to our company. The Direct Store may release appropriate information to third parties such as courier companies to assist with the fulfilment of your order.

Cancellation of Orders If you wish to cancel your order please contact The Direct Store immediately at admin@thedirectstore.com.au or call 1300602018 . Once payment for an order has been accepted, cancellation is at the discretion of The Direct Store Returns & Exchanges In the unfortunate event that a gift has been damaged through the delivery process, please call The Direct Store to organize for the gift to be returned and a replacement organized.

Gift Wrapping & Delivery Information Please note that all gift wrapping is complimentary when purchasing from The Direct Store online gift company and the wrapping is just one extra that makes it a worth while purchase. The Direct Store use only the highest quality baskets and ribbons. General Information The prices listed in this catalogue are inclusive of GST.

Liquor Act Under the liquor control Act Gift Box's including alcohol may only be purchased by people 18yrs and over. For all gifts with alcohol included please ensure that the recipient is aged over 18 years and is available to receive delivery. For photographic purposes, some gift box contents and other gifts are displayed on dishes and some wines shown in glasses. These props are not included in the gift box's. All gift box's are fairly described.